We want you to be satisfied with your purchase.
If you receive a defective, damaged, incorrect, or significantly different product, please contact us at jajaomotta@gmail.com with your order number and photos/videos when applicable.
For customers in Brazil, online purchases are subject to applicable consumer rights, including the legal right of withdrawal where applicable.
Approved refunds will normally be issued to the original payment method. Processing times may depend on the payment provider or bank.
Certain products may have specific return restrictions where legally permitted, particularly sealed or hygiene-sensitive products after opening.